Zepto Onboarding Process: How to Register Your Brand
The Zepto onboarding process starts with registering your brand through Zepto’s official partner portal. Submit your business details, prepare the required documents, and complete the review process. If accepted, finalise commercial terms, submit your product catalogue, and arrange inventory delivery according to Zepto’s instructions before confirming that your products are live. [1][2][4]
Key takeaways
Zepto onboarding covers the steps between a brand application and product activation.
Preparing documents and product information together can reduce avoidable back-and-forth.
The main stages are registration, review, commercial agreement, catalogue setup and stock placement.
Submitting an application does not guarantee approval.
Start through Zepto’s official portal and follow the requirements provided for your account.
What is Zepto brand onboarding?
Zepto brand onboarding is the process of applying to supply products through Zepto, completing business verification, agreeing to the applicable commercial arrangement, and preparing approved products and inventory for launch. Registration begins the process; it does not by itself make products available to customers. [1][4]
Zepto onboarding process: six steps to follow
Step 1: Register through Zepto’s official portal
Visit the Zepto brand partner page and select Register Now, or open the official onboarding portal.
Zepto’s public brand portal. Screenshot captured on 5 November 2026.
Use the account creation option and complete the mobile verification requested by the portal. Keep the registered number accessible for follow-ups. [1][2]
Prepare the following information before starting:
Business and brand names.
Contact person, mobile number and email address.
Product category and a short description of the range.
Business location and locations you can supply.
Brand website or existing product links, where available.
Use the current form as the final guide to which fields are required.
Step 2: Prepare and submit your documents
Zepto’s published checklist includes the following documents. [1]
Document preparation checklist. Confirm any additional category requirements with Zepto.
Document | What to prepare |
|---|---|
PAN card | A clear copy for the applying entity |
GSTIN certificate | The registration certificate |
Cancelled cheque | A copy showing the account details |
Authorised signatory signature | The signature copy requested by Zepto |
Brand rights document | Original trademark certificate, or an authorisation letter/NOC on the brand owner’s letterhead |
Confirm any additional category-specific documents with Zepto. Keep the business name and account details consistent across the application and supporting files.
A complete application should establish both the business identity and the right to represent the brand.
Step 3: Complete the application review
Submit the requested brand and product information, then respond to questions from the onboarding team. Zepto’s partner page links onboarding to its selection criteria and the quality and range of the proposed products. [1]
Illustrative image of a brand application review.
To make your submission easier to assess, prepare a short brand summary containing:
What the products are and who buys them.
What differentiates the range.
Which products you want to launch first.
Available stock and replenishment capability.
Existing sales channels, if any, using accurate information.
Keep this practical. Do not invent sales figures or distribution reach to strengthen the application.
Step 4: Confirm commercial terms and complete the agreement
If the application progresses, review the proposed arrangement and complete the agreement requested by Zepto. The reference guides describe commercial review and agreement completion before launch. [3][4]
Illustrative image of a commercial terms review.
Ask for written confirmation of:
Approved products and launch locations.
Supply prices and applicable charges.
Payment and settlement terms.
Responsibilities for returns, damage and expiry.
Delivery arrangements and replenishment expectations.
Any proposed promotional commitments.
Treat this as a review checklist, rather than a claim that every charge applies to every account.
Confirm the commercial arrangement before committing launch inventory.
Step 5: Submit your product catalogue
Prepare the product information and images required for the approved range. Zepto specifically mentions brand tags, accurate sizing and images that follow its catalogue guidelines. [1]
Illustrative catalogue example, not a Zepto portal screenshot or an official Zepto template.
A product catalogue is a structured record of the items a brand proposes to sell. It connects each product and variant with its identifying information, pack size, images and pricing, helping reviewers distinguish products and check the proposed listings. [4]
As a preparation checklist, organise one row per product variant with:
Product name and internal SKU.
Category, variant and pack size.
MRP and proposed supply price.
Barcode, where requested.
Product images and a concise description.
Shelf-life and storage information, where relevant.
Ask Zepto for the latest template and image specifications. Resolve requested corrections before treating the catalogue as approved.
Catalogue details should match the actual product and packaging.
Step 6: Arrange stock delivery and confirm activation
After approvals, follow the inventory placement and launch instructions provided for your account. Stock placement and listing activation are separate tasks in the onboarding sequence described by the reference guides. [3][4]
AI-generated illustrative image of inventory receipt; this is not an actual Zepto facility.
Before dispatch, confirm the receiving address, quantities, delivery appointment, paperwork and any purchase-order reference required by Zepto.
After receipt and activation, check the app using an agreed launch location. Review the product name, image, variant, pack size, price and availability. Report any mismatch to your onboarding contact.
Check product availability in the agreed launch locations before announcing the launch.
Final onboarding checklist
Official portal registration completed.
Requested documents submitted.
Application review completed.
Commercial terms and agreement confirmed.
Catalogue corrections resolved.
Inventory delivery instructions followed.
Product details and availability checked after activation.
Frequently asked questions
1. How do I start the Zepto onboarding process?
Start through Zepto’s official brand partner page and follow its registration link. Prepare your business details, contact information and product range before applying. Keep a copy of your submission and respond to any follow-up requests. Registration is the starting point; product activation follows further review and setup. [1][2][4]
2. What documents are required to sell on Zepto?
Zepto lists PAN, a GSTIN certificate, a cancelled cheque, an authorised signatory signature copy, and a trademark certificate or brand-owner authorisation/NOC. Prepare clear copies and confirm any additional requirements for your category. Use the current checklist supplied by Zepto when completing the application. [1]
3. How long does Zepto onboarding take?
Zepto’s partner page indicates onboarding within 15 business days for qualifying brands, with timelines potentially extending to 45 days during major sale events. This is conditional guidance, not a guaranteed launch date. Ask the onboarding team to confirm the expected schedule for your application and resolve outstanding requests promptly. [1]
4. What are the Zepto seller registration fees?
Confirm registration fees and commercial charges directly with Zepto before proceeding. A single rate should not be assumed for every brand. Request a written breakdown of the charges relevant to your account and clarify payment, returns and inventory responsibilities before signing the proposed agreement. [4]
5. Does registration mean my products are live on Zepto?
No. Completing registration does not mean customers can buy your products. The onboarding sequence also includes review, document verification, agreement completion, catalogue setup and stock placement. Ask Zepto to confirm activation, then check the product details and availability in the agreed launch locations before communicating that the brand is live. [4]
Start with a complete brand application
The Zepto onboarding process is easier to manage when your documents, product information and supply plan are ready together. Follow the official application route, resolve review requests and verify activation before announcing your launch.
For brand owners preparing to sell on Zepto, gather the checklist above and [start your application through Zepto’s official partner page](https://brands.zepto.co.in/).
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